444db Privacy Policy

This Privacy Policy ("Policy") sets out how 444db ("444db", "we", "us", "our") collects, processes, stores and protects the personal information of users ("Player", "User", "you") who access and use the 444db online gaming and sports betting platform available at 444db.bio. By creating an account or using any part of the 444db platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not use the 444db platform.

This Policy applies to all personal information collected by 444db through the 444db.bio website, through registration and account management processes, through deposits and withdrawal transactions, and through your interaction with games, betting markets and support services on the platform. This Policy should be read alongside the 444db Terms and Conditions, which together govern your use of the platform.

Privacy at a Glance

The following cards summarise the most important aspects of how 444db handles your personal data. These summaries are provided for convenience only and do not replace the full text of this Policy.

1. What Personal Information We Collect

444db collects personal information from you in two ways: information you provide directly to 444db, and information that is collected automatically as you use the platform. The table below provides a structured overview of the categories of personal data we collect and their primary source:

444db does not collect sensitive personal information such as biometric data, racial or ethnic origin, political opinions, religious beliefs, or health information. 444db does not collect or store full payment card numbers. All payment processing via bKash, Nagad, Rocket and Upay is handled by those respective MFS providers under their own data protection practices.

2. How We Use Your Personal Information

444db uses the personal information collected from and about you for the following purposes. All uses are grounded in a legitimate legal basis as described in Section 3 of this Policy:

• To create, maintain and manage your 444db account, including verifying your eligibility, processing your registration and handling account settings and preferences.
• To process deposits and withdrawals and to maintain accurate transaction records in accordance with applicable financial regulations and anti-money laundering obligations.
• To verify your identity and age as required under 444db's KYC obligations, to confirm that you meet the 21+ eligibility requirement and to detect and prevent fraudulent activity on the platform.
• To provide customer support, respond to your queries and complaints, and to maintain records of communications for quality assurance and dispute resolution purposes.
• To personalise your experience on the 444db platform, including presenting game recommendations, tailored promotional offers and relevant content based on your activity and preferences.
• To monitor platform usage and betting activity for the purposes of responsible gaming compliance, including identifying patterns of behaviour that may indicate problem gambling and applying appropriate account restrictions where necessary.
• To comply with applicable laws and regulations, including responding to lawful requests from governmental authorities, courts or law enforcement agencies in Bangladesh or any other competent jurisdiction.

3. Legal Basis for Processing

444db processes your personal data only where there is a valid legal basis for doing so. The principal legal bases on which 444db relies are:

• Contractual necessity: processing that is necessary to perform the contract between you and 444db — primarily account creation, transaction processing, and delivering the gaming and betting services you have registered to use.
• Legal obligation: processing that is required by applicable law, including anti-money laundering regulations, age verification requirements, and lawful requests from competent authorities.
• Legitimate interests: processing carried out for 444db's legitimate business interests, including platform security, fraud prevention, responsible gaming monitoring, and improving the quality of the platform — provided these interests are not overridden by your fundamental rights.
• Consent: where 444db relies on your consent as the legal basis for processing — for example, for sending you optional promotional communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

4. Disclosure of Your Information to Third Parties

444db does not sell or trade your personal data to third parties. 444db may share your personal data with third parties only in the following limited circumstances:

• Service providers and technology partners who assist 444db in operating the platform, including game content providers (such as Pragmatic Play, Evolution Gaming, Spribe), payment infrastructure partners, hosting and cloud infrastructure providers, fraud detection services, and KYC verification providers. These parties process data only on 444db's instructions and under confidentiality obligations.
• Law enforcement and regulatory authorities, where 444db is required by applicable law, court order or regulatory directive to disclose your data. 444db will notify you of such disclosures where it is legally permitted to do so.
• Anti-money laundering and fraud prevention agencies, where 444db reasonably suspects that a transaction or pattern of activity may constitute fraudulent conduct, money laundering or any other criminal activity.
• A successor entity in the event that 444db undergoes a merger, acquisition, restructuring or transfer of business assets, in which case your personal data may be transferred to the new entity as part of that transaction, subject to equivalent data protection obligations.

All third parties with whom 444db shares personal data are contractually required to handle that data securely and in accordance with applicable data protection standards. 444db does not permit its third-party service providers to use your personal data for their own independent marketing or commercial purposes.

5. Payment Data and Financial Information

All financial transactions on 444db are processed through Bangladesh Mobile Financial Services (MFS) — specifically bKash, Nagad, Rocket and Upay. 444db does not directly collect, store or process your MFS account PIN, one-time passwords (OTPs), full account credentials, or any other authentication data belonging to your MFS account. All authentication with your MFS provider is handled exclusively through your MFS app and the MFS provider's own secure systems.

444db retains transaction records — including the MFS number used for a transaction, the transaction reference ID, the transaction amount and the date and time — for financial reconciliation, regulatory compliance and dispute resolution purposes. These records are held securely and are not shared with third parties except where required by law or as described in Section 4 of this Policy.

6. Cookies and Tracking Technologies

444db uses cookies and similar tracking technologies on the 444db.bio platform to improve platform performance, personalise your experience, and support security and fraud detection. The following categories of cookies are used:

• Essential cookies: required for the platform to function correctly, including session management, login state persistence, and security token validation. These cookies cannot be disabled without disrupting platform functionality.
• Analytics cookies: used to understand how users navigate the platform, which pages are most visited, how long sessions last, and where users encounter errors. This data is used in aggregate form to improve platform design and performance. 444db does not use third-party analytics providers that share your data with advertising networks.
• Preference cookies: used to remember your platform settings and preferences, such as display settings and language preference, so that you do not need to reset them each time you visit the platform.

You can manage or disable non-essential cookies through your mobile browser settings. Note that disabling certain cookies may affect the functionality of the 444db platform. 444db does not currently use cookies for cross-site advertising or behavioural targeting.

7. Data Retention

444db retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as is required by applicable law. The following retention periods apply:

• Account data (registration information, KYC documents, account history): retained for the duration of your active account and for a minimum of 5 years following account closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction records: retained for a minimum of 5 years following the date of each transaction, as required under applicable financial regulations.
• Support communications: retained for a minimum of 2 years from the date of the communication, or longer where a communication is relevant to an ongoing dispute, investigation or legal proceeding.

8. Your Data Rights

As a user of the 444db platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact the 444db support team at [email protected] with your account mobile number and a description of your request:

• Right of access: you have the right to request a copy of the personal data that 444db holds about you and to receive information about how it is processed.
• Right to rectification: you have the right to request that 444db correct any inaccurate or incomplete personal data held about you without undue delay.
• Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 444db's legal retention obligations. Note that erasure requests cannot override mandatory legal retention periods.
• Right to restrict processing: you have the right to request that 444db restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where processing is unlawful but you prefer restriction to erasure.
• Right to data portability: where 444db processes your personal data on the basis of your consent or for the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: you have the right to object to 444db's processing of your personal data where that processing is based on legitimate interests, including profiling. You may also object to receiving promotional communications at any time by contacting support.

444db will respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or numerous, 444db may extend this period by a further 30 days and will notify you accordingly. 444db may request proof of identity before processing a data rights request in order to protect your personal data from unauthorised access.

9. Data Security

444db employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the 444db platform, secure server environments with restricted administrative access, regular security assessments of platform infrastructure, and access control policies limiting which 444db personnel may access personal data and under what circumstances.

While 444db takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. If 444db becomes aware of a data security incident that is likely to result in a high risk to your rights and freedoms, 444db will notify you as soon as reasonably practicable. You should also take your own steps to keep your account secure, including using a strong, unique password and not sharing your login credentials with any other person.

10. Protection of Minors

The 444db platform is strictly for adults aged 21 and above. 444db does not knowingly collect personal data from individuals under the age of 21. If 444db becomes aware that it has collected personal data from a person under 21 years of age, it will take prompt steps to delete that data and close the associated account. If you believe that a person under 21 has registered on the 444db platform, please contact 444db immediately at [email protected] so that appropriate action can be taken.

11. Changes to This Privacy Policy

444db reserves the right to update or amend this Privacy Policy at any time. When material changes are made, 444db will display a prominent notice on the platform and, where reasonably practicable, notify registered players via their registered mobile number. The updated Policy will take effect on the date stated in the notice. If no effective date is stated, the updated Policy takes effect immediately upon publication on the platform.

Your continued use of the 444db platform after the effective date of any updated Policy constitutes your acceptance of the updated terms. If you do not accept the updated Policy, you should stop using the platform and may close your account by contacting support. 444db encourages you to review this Policy periodically to stay informed about how your personal data is handled.

12. Contact for Privacy Enquiries

If you have any questions, concerns or requests relating to this Privacy Policy or to the handling of your personal data by 444db, please contact the 444db support team. All privacy-related communications should be submitted in English. 444db's support team is available 24 hours a day, seven days a week, and will aim to respond to all privacy enquiries within 30 calendar days of receipt.

Please note that the email address above is displayed as plain text only and is not a clickable link. Copy the address manually and paste it into your email client. 444db does not operate a telephone privacy helpline.

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